This Privacy Policy describes how Hearth & Home by C. Bennett (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website hearthbycbennett.net (the “Site”), use our services, or interact with us in other ways.

We are committed to protecting your privacy and handling your personal data in a transparent manner. This policy applies to all personal information we collect, whether online or offline.

1. Information We Collect

We collect information in the following ways:

Information You Provide Directly
– Name, email address, phone number, and mailing address when you contact us, subscribe to newsletters, or fill out forms.
– Payment information if you make purchases (processed securely by third-party providers).
– Any other information you voluntarily provide, such as feedback or survey responses.

Information Collected Automatically
– Device information (e.g., IP address, browser type, operating system).
– Usage data (e.g., pages visited, time spent on the Site, referring links).
– Cookies and similar technologies: We use cookies to improve your experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

Information from Third Parties
– Analytics data from services like Google Analytics.
– Information from social media if you interact with us via those platforms.

We do not knowingly collect personal information from children under 13.

2. How We Use Your Information

We use your information to:
– Provide and improve our services.
– Communicate with you, including responding to inquiries and sending updates (with your consent where required).
– Process transactions and send confirmations.
– Analyze Site usage and personalize your experience.
– Comply with legal obligations.
– Prevent fraud and enhance security.

3. How We Share Your Information

We do not sell your personal information. We may share it with:
– Service providers (e.g., hosting, analytics, payment processors) who are contractually obligated to protect it.
– Affiliates or in the event of a merger/acquisition.
– Law enforcement or authorities when required by law.
– Third parties with your explicit consent.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools. Essential cookies enable core functionality; others help with analytics and marketing. You can opt out via our cookie banner or browser settings. For more details, see our Cookie Policy.

5. Data Security

We implement reasonable technical and organizational measures to protect your data, such as encryption and access controls. However, no method is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined here, or as required by law.

7. Your Rights and Choices

Depending on your location, you may have rights to:
– Access, correct, or delete your data.
– Object to or restrict processing.
– Withdraw consent.
– Opt out of marketing communications.
– Request data portability.

For California residents (CCPA/CPRA): You have the right to know what data we collect, request deletion, opt out of sales (we do not sell data), and not be discriminated against. Submit requests via marketing@cbennett.net.

For EU/UK residents (GDPR): You have rights including erasure and objection. Contact our Data Protection Officer at marketing@cbennett.net if applicable.

To exercise rights, contact us at marketing@cbennett.net. We verify requests where possible.

8. International Transfers

If we transfer data outside your country (e.g., to the US), we use safeguards like standard contractual clauses.

9. Links to Third-Party Sites

Our Site may link to external sites. We are not responsible for their privacy practices.

10. SMS Policy

We never allow third party agencies or vendors access to your information or purchase history. We will not sell or assign your information to our vendors, suppliers, or marketing agencies.

At this time, we are not engaging in outbound SMS marketing, so your phone number is only used to contact you about your orders. We hate spam texts, also.

11. Changes to This Policy

We may update this policy periodically. Significant changes will be notified via the Site or email. Continued use constitutes acceptance.

12. Contact Us

For questions or requests:
– Email: marketing@cbennett.net
– Address: 1700 W. Terra Ln., O’Fallon, MO 63366